FAQ
Most frequently asked questions and answers. Feel free to always contact us as well if there is no satisfying answer to be found here. Following subjects are answered on this page:
Shipping & Payment
What are the shipping costs for my order?
You can find the delivery information here. Shipping costs depend on your location.
When will my order arrive?
You can find the delivery information here. Transport time depends on your location.
All orders are packed within 1 day, except on sunday.
Collaborations & Sponsorships
Can you sponsor me or can we collaborate?
Cosplayshop.be believes strongly in supporting the community. Please contact us to apply, or to get more information about sponsorships and collaborations.
I am the creator of an interesting product. Can we collaborate?
We are continuously searching and researching new products so we’d be very interested to work together! Please contact us.
Can I have an invoice?
Of course. Please enter your VAT number in the order notes or contact us.
Products
I'm interested in selling my product through cosplayshop.be, is this possible?
We are continuously searching and researching new products so we’d be very happy to work together! Please contact us.
I require a certain product that isn't on the webshop yet, can you get it for me?
If you have suggestions for the webshop, please contact us. Depending on the specific product you require, we might be able to deliver.
What's the best material for my project?
We believe strongly in supporting the community and providing good customer service. Our team consists of experienced cosplayers, who work with the products on a daily basis. Feel free to send us your questions through the contact page or via social media!
Can you give me more information about a product?
Absolutely. Send us your question(s) through our contact page or social media.