Privacy policy.

Products & Descriptions

We specialize in cosplay costumes, wigs, accessories, and related merchandise.

We make every effort to display product colors and details accurately. However:

  • Actual colors may vary due to screen settings.

  • Handmade and custom items may have slight variations.

Measurements listed on our website must be reviewed carefully before ordering.

4. Orders & Payment

All prices are listed in Euros (€) and include VAT where applicable.

We reserve the right to:

  • Refuse or cancel orders at our discretion

  • Cancel orders due to pricing errors, stock issues, or suspected fraud

Payment must be received in full before an order is processed.

5. Custom & Made-to-Measure Items

Custom-made or personalized costumes:

  • Require accurate measurements from the customer

  • Cannot be canceled once production has started

  • Are non-refundable unless defective

Customers are responsible for providing correct sizing information.

6. Shipping & Delivery

Delivery times are estimates and may vary due to:

  • Production timelines

  • Courier delays

  • Customs procedures (for international orders)

We are not responsible for delays caused by third-party shipping providers.

Customers are responsible for any customs duties or import taxes outside the EU.

7. Returns & Refunds

Returns are handled in accordance with our Return & Refund Policy.

Under EU law, customers have a 14-day right of withdrawal for eligible products (excluding custom and hygiene-sensitive items).

Please review our Return Policy for full details.

8. Intellectual Property

All website content, including:

  • Images

  • Logos

  • Product designs

  • Text

  • Branding

is the property of [Your Store Name] and may not be copied, reproduced, or used without written permission.

Cosplay designs inspired by fictional characters remain the intellectual property of their respective rights holders.

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential damages.

  • Our liability is limited to the value of the purchased product.

Nothing in these Terms excludes rights granted under Greek or EU consumer protection law.

10. Privacy

We collect and process personal data in accordance with EU General Data Protection Regulation (GDPR).

For more details, please review our Privacy Policy.

11. Governing Law

These Terms are governed by the laws of Greece and applicable European Union legislation.

Any disputes shall be subject to the jurisdiction of the courts of Greece.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will take effect immediately upon publication on our website.